Sweetgreen is offering a three-week trial of the Sweetpass+ subscription program through Oct. 1. |Photo: Shutterstock. Sweetgreen loyalty members can finally earn rewards when ordering in restaurants. The Los Angeles-based chain’s two-tiered Sweetpass program went live in April, allowing guests to choose how they want to engage with the brand. The regular Sweetpass allows them...Read More

In this episode of The Main Course, MRM Executive Editor Barbara Castiglia interviews Tarji Carter, Founder and President of The Franchise Player. Castiglia and Tarji discuss the following during their conversation: The increasing appeal of franchising as a career and investment opportunity Tarji’s unexpected journey from the hotel industry to becoming a pivotal figure in restaurant franchising The mission...Read More

The Cinnabon and Slim Jim “wedding” will take place on Sept. 15. | Image courtesy of Cinnabon and Slim Jim. Wedding bells are ringing, and this is one ceremony you won’t want to miss. The love story started in 2022 when Cinnabon messaged Slim Jim on X (formerly known as Twitter). Now, the pair is...Read More

Despite advanced technologies, restaurant architectural design processes have not evolved. While other industries have redefined and recreated themselves through digital transformation, architectural design, and processes have largely remained unchanged.  This is no longer scalable for addressing the needs of today’s customers, who expect digital experiences that accelerate projects, increase efficiency, and remind them of the...Read More

The restaurant industry is constantly evolving, and so are the technology solutions that can help restaurants succeed. One of the most important technology investments that a restaurant can make is in a point of sale (POS) system. A good POS system can help restaurants streamline operations, improve customer service and boost profits. There are a...Read More

Michael Montagano | Photo courtesy of Dog Haus Dog Haus decided now was the time to get a CEO. The Pasadena, Calif.-based hot dog and burger chain on Monday named Michael Montagano its first CEO. Montagano has spent the past three years on the Dog Haus board of directors and has worked with the company...Read More

Wing Zone is jumping on the hot chicken bandwagon with new offerings. |Photo courtesy of Wing Zone. Wing Zone is veering into the hot chicken space with a new concept designed to up the brand’s boneless game. The Las Vegas-based wings concept, which is owned by Capriotti’s, on Friday debuted the new Wing Zone Hot...Read More

More than 75 percent of Americans say that increasing financial stress is impacting their productivity at work.  Financial insecurity has hit all-time highs in many segments of the workforce, including the restaurant and quick service restaurant (QSR) industries, whose workers tend to be more underserved with less access to affordable banking services.  Workers who lack access...Read More

Back Yard Burgers opened a new prototype just last year, but has now filed for Chapter 11 bankruptcy. | Photo courtesy of Back Yard Burgers. Make that Chapter 22 for Back Yard Burgers. The fast-casual chain declared bankruptcy late last month, citing bills that accumulated during the pandemic, after closing several additional restaurants. It’s the...Read More

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place...Read More