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Restaurant business
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Chick-fil-A is testing a cauliflower sandwich inspired by its famous chicken sandwich. / Photo courtesy of Chick-fil-A. Chick-fil-A’s newest chicken sandwich doesn’t feature chicken. The Atlanta-based fast-food chain on Thursday said it is testing a cauliflower sandwich in three markets: Charleston, S.C., the Greensboro-Triad region of North Carolina and Denver. The sandwich is made with...
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There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma, arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as...
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Zunzi’s best-selling Conquistador Sandwich. | Photograph courtesy of Zunzi During the pandemic, Chris Smith blew up his business model, let it shatter and picked up the pieces. The result: He reconfigured Zunzi’s, a South African-inspired fast-casual sandwich shop that he co-founded, into two separate concepts. With catering and foot traffic both taking a nosedive during...
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The “Ding!” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers.  Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services...
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Wing It On! was acquired in January and serves as one of the four Craveworthy brands./Photo courtesy of Craveworthy. Jimmy John’s veteran and CEO of Mongolian Concepts Gregg Majewski has launched a new platform to grow—and possibly acquire—fast-casual restaurant brands. In partnership with FG Financial Group Inc., Majewski on Thursday debuted the newly created Craveworthy...
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Businesses are facing a whirlwind of turning points resulting from the COVID-19 pandemic and subsequent “Great Resignation” period. It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times. As...
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Fridays’ new promotion offers an appetizer, two entrees and dessert starting at $28. / Photo courtesy of TGI Fridays TGI Fridays is courting couples looking for an affordable night out. The casual-dining chain on Wednesday unveiled a new three-course meal deal for two that promises lots of food at a bargain price. The Fridays Feasts...
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Independent restaurants with fewer than three locations make up more than half of the restaurants in the U.S. Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices...
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A single Peet’s store has been unionized. / Photo: Shutterstock The staff of a Peet’s Coffee unit in Davis, Calif., has voted 14-1 to form a union, giving the group behind the organization of about 270 Starbucks stores a toehold in another major coffee chain. The cafe is the first Peet’s store to opt for...
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In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not.  Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they...
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